Improved Health Workforce

Illustrative Indicators

The list below is from the Management Sciences for Health/World Health Organization (MSH/WHO) tool book and from Human Resource Indicators and Health Service Performance.*

  • Percentage of health facilities with staffing levels that meet the requirements of the HRH plan
  • Numbers of patients: professional staff numbers
  • Bed utilization: number of staff
  • Vacancy rate
  • Turnover rate
  • Retention rate
  • Absenteeism
  • Rural/urban distribution
  • Staff satisfaction (based on attitude surveys)
  • Percentage of total budget spent on staff salaries and allowances.

*Hornby P, Forte P. Human Resource Indicators and Health Service Performance. Human Resource Development Journal. 1997;1(2):103-118.