Panelist Biographies

Marc Luoma, the Capacity Project
The visiting supervisor model: What is the evidence?

Mr. Luoma, an international authority on provider performance improvement, led the introduction of PI into non-profit, low-resource settings. He has led 32 performance needs assessments in all regions of the developing world and has significant expertise in designing and implementing non-training interventions aimed at improving provider performance in areas such as incentives, motivation and feedback. He has published numerous peer-reviewed journal articles in the PI field. Mr. Luoma leads performance support initiatives at the national level for the Capacity Project.


Joan Galer, Management Sciences for Health
Leadership for performance improvement: A new approach for "supervision"

Dr. Galer is the Director of Leadership Development for the Leadership, Management, and Sustainability Program of Management Sciences for Health. She has over 20 years of experience in developing managers to lead their organizations to produce results in the public and private sectors. Her clients have included the Ministry of Health and Population, Egypt, the Faculties of Medicine and Nursing at Alexandria and Menoufia Universities in Egypt, Otis Elevator International, Mellon Financial Corporation and the LG Group (Korea). She has designed and led executive education programs on leadership and organizational learning for managers on four continents. She works to take the best leadership development processes from the private sector and apply them to work with front-line health care managers in the developing world. She authored Managers Who Lead: A Handbook for Improving Health Services.

Dr. Galer also developed the "Developing Managers Who Lead" program for managers at all levels of health organizations. This program, which was first piloted in the Aswan Governorate in Egypt, demonstrates how managers can learn to "enable others to face challenges and achieve results in complex conditions." It enables organizations to own and sustain their own leadership development processes. She has adapted this program for use in pre-service medical education, with a program on Leadership Challenges for physician and nursing interns. Dr. Galer has taught Leadership in the Masters in Business programs at the Hult International Business School and Babson College. She has also worked as a clinic aid, counselor and community educator in family planning.


Julia Bluestone, JHPIEGO
Supervision training: Some lessons from Kenya

Ms. Bluestone has significant experience providing programming support and technical assistance in health care, with a focus in instructional design for both pre-service education and in-service training and in technical areas such as HIV/AIDS care and prevention, maternal health and nutrition and reproductive health. Ms. Bluestone is a certified nurse-midwife and holds a certification in AIDS Nursing Care. She has extensive HIV patient care experience within the United States as well as international experience in establishing and implementing VCT programs.

She has worked with EngenderHealth and CEDPA in operations research design and implementation. She has experience in planning and designing a variety of health training and education packages, such as VCT, ARV Management, Integrating Family Planning and VCT, Intrauterine Devices and newborn care. She has assisted community-based organizations and provided technical assistance to many national level counterparts in the Caribbean, Asia and Africa.


Pamela Lynam
Supervision training: Some lessons from Kenya

Dr. Lynam is a physician and public health expert with almost 30 years of experience in strengthening clinical health services in developing countries. She has focused on developing medical and client-centered quality initiatives in reproductive health and has worked in more than 20 countries, most extensively in Latin America and Africa. Dr. Lynam provides technical assistance in family planning, maternal and neonatal health, post-abortion care and HIV/AIDS/STD prevention, voluntary counseling and testing for HIV/AIDS and prevention of mother-to-child transmission of HIV/AIDS. She is also an expert in quality assurance and performance improvement.

Dr. Lynam's recent work includes developing mechanisms for strengthening site-level supervision of reproductive health services. She has also been responsible for planning, implementing, managing, supervising and assessing two major family planning and maternal health programs and has built successful partnerships, including ministries of health, universities, clinical training schools and nongovernmental organizations. Awarded the "MAQie award" from the Maximizing Access and Quality Initiative of USAID for her accomplishments in reducing medical barriers to family planning, Dr. Lynam is the author of many professional papers, handbooks and training materials.


Marcia Thomsen
Guiding principles for supervising success: A case study from Pizza Hut

Ms. Thomsen is an independent business consultant with expertise in marketing and sales, strategic planning and general management. During a ten-year period in the advertising agency business, Ms. Thomsen worked with a variety of national and international clients, including H.J. Heinz, Keebler, Kimberly Clark, Proctor & Gamble, Anheuser Busch and M&M Mars in the creation of marketing and media strategies and national advertising campaigns. This led her to a ten-year period with PepsiCo, where she held a variety of senior executive positions with Frito-Lay and Pizza Hut.

While working with Pizza Hut, Ms. Thomsen served as Vice President of National Marketing and later moved into a general management position where she was responsible for the operations and profitability of 600 restaurants, 16,000 employees and $300 million in annual sales in a four-state region. This was followed by a new assignment at Frito-Lay where she served as Vice President of National Sales and Field Marketing & Communications.

In addition to her expertise across a wide range of industries and companies, Ms. Thomsen holds many leadership positions in civic and charitable organizations in her home community of Dallas. She is a graduate of the University of Missouri, Columbia, where she earned a bachelor of journalism degree.


Violet Barkauskas, School of Nursing, University of Michigan at Ann Arbor
U.S. and Western perspectives about and models for supervision in the health professions

Dr. Barkauskas holds RN and MPH degrees as well as a PhD in nursing science and is a faculty member in the School of Nursing at the University of Michigan, Ann Arbor. She has extensive experience as a practitioner, educator and administrator in various community-based agencies and universities and her work is focused on U.S. community and public health. Her international work includes service as a Peace Corps Volunteer in Malaysia and as a Fulbright teacher and scholar in Lithuania.