Beyond the Visiting Supervisor: What Works, What's Next?

Tuesday, October 25, 2005
Meridian Rooms
Ronald Reagan Building, Washington, DC
Contacts for more information:
Marc Luoma, Senior Technical Advisor for Performance Support, at (919) 313-9162 or mluoma@capacityproject.org
Katharine Millonzi, Program Associate, at (919) 313-9158 or kmillonzi@intrahealth.org

Objectives

  • Hear from experts from within and outside the international health field on what works in supervision for front-line providers
  • Using the evidence and ideas presented by expert panelists as starting material, brainstorm about alternative supervision models and approaches, worthy of in-field trials.

Agenda

9:00 - Welcome
Ann Lion Coleman (USAID/Office of Population and Reproductive Health/Service Delivery Improvement — PRH/SDI) and Laurie Noto Parker (the Capacity Project)

Overview, purpose and agenda for the day
Dr. James McCaffery (the Capacity Project)

Setting the stage: Why is supervision so important?
Dr. James Shelton (USAID/PRH)

Panel 1
Moderator: Lois Schaefer (USAID/PRH/SDI)

9:40 - The visiting supervisor model: What is the evidence?
Marc Luoma (the Capacity Project)

10:00 - Leadership for performance improvement: A new approach for "supervision"
Dr. Joan Galer (MSH)

10:20 - Supervision training: Some lessons from Kenya
Julia Bluestone (JHPIEGO)

11:00 - Working Group 1
Analyze and identify issues and promising practices to inform new approaches.

Panel 2
Moderator: Ann Lion Coleman (USAID/PRH/SDI)

1:00 - Guiding principles for supervising success: A case study from Pizza Hut
Marcia Thomsen (independent private-sector business consultant)

1:30 - U.S. and Western perspectives about and models for supervision in the health professions
Dr. Violet Barkauskas (School of Nursing, University of Michigan at Ann Arbor)

2:00 - Working Group 2
What can we learn from outside of the international public health field to inform new approaches?

3:15 - Key themes from panels and working groups
Dr. James McCaffery, Ann Lion Coleman

3:45 - Concluding remarks/next steps
Laurie Noto Parker